Purchase, access & refunds · updated 9 October 2026

Refund Policy

New purchases of Where Did My Money Go? are not currently accepted. The free fictional demo does not take a payment.

Before paid access opens

Final purchase, delivery, access duration and refund conditions will be published before checkout is enabled. No unverified refund window, guarantee or “no refunds” rule is offered on this page.

An existing purchase

Use the original receipt to identify the seller, order and support details. This redesign does not change the conditions that accompanied an earlier order. When the contact channel is available, choose “Refund Request” and include the order ID and a short explanation. Do not include payment-card details or license keys.

Access is not working?

Choose “Purchase & Access” on the contact page. An error does not mean that you should purchase again. Do not use temporary owner-test access as customer delivery.

Read the current Terms of Service →

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